Beware: Deceptive Practices 29 March 2013 Reviewer: Deborah Dyson from Berkeley CA
240 of 434 people found this review helpful
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My 87-year-old father has been being bilked by Intelius AND People Finders for the past eight months. Each company attached TWO subscriptions to his bank account, apparently after he used their services in an attempt to find the phone number of an assisted living facility. Intelius has been taking, monthly, nearly $40.00 out of his account for their two subscriptions and People Finders nearly $50.00 for their two subscriptions. My dad has been in and out of the hospital, so not monitoring his account. That's why I stepped in and had a look. I was truly aghast to see these little tumors growing on his account. Of course he never intended to buy FOUR monthly subscriptions to do background checks on people! And I don't think his inadvertent signing up for these services can be attributed to the soft-headedness of age, either. These companies definitely use deceptive practices, causing people to subscribe to services they don't need or want by clicking on some button without reading the teensy little script at the bottom of the page. Beware!
When I made enough noise, I was able to secure a full refund from Intelius. People Finders gave back five months' worth of spurious charges but asserted it was against their policy to refund more. Again, just watch out for these guys! They do not play fair!
In summary, I would not recommend Intelius to a friend.
