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People Finders Reviews

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Editor's Overall Rating:
Average User Rating:
(based on 17 reviews)

Category: Background Check Websites (AKA Background Check Services)
Website: http://www.peoplefinders.com



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PeopleFinders.com = billing scam
12 October 2010
Reviewer: Lawyer1 from Portland, OR, USA

239 of 450 people found this review helpful

I used this service to attempt to locate potential witnesses for a civil case. Signed up for the 3-1 membership ($19.95). Initially could not access reports, and the website's customer service email was down, so I sent an email to the business development team with no response. I was not able to view reports and was eventually billed for a second month of membership along with two months of a second membership I did not sign up for. I did not receive any receipt or notification when I was billed for the second service or the second month of either service. When I contacted customer service, they said they would refund the first month of the second (unintended) membership and the second month of the original (intended) membership. When questioned about why that made any sense, the representative simply said they were already doing me a favor for refunding half of the charges, and that in the small print for the first membership it notified me I was being signed up for a second membership. Whether intended or as a result of their poor website and accounting practices, this website functions as a scam and neither myself nor my law firm will be using it again. I would recommend you try one of the many other sites that offer the same or better service but without the scam.

In summary, I would not recommend People Finders to a friend.



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