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PrivateEye is a background checks website which offers a decent range of services to help you find people, or information about them. It offers fair services at a fair price, but does feel lacking in some areas; particularly when it comes to background checks for business purposes.
The website is clear and easy to use for the most part. You can perform a quick search and results are provided in a snap. Moving between searches is simple, and most laymen ought to be able to navigate through the pages easily. We gained a strong number of results on our basic searches, which was good to see.
Whilst much of the site is intuitive, we would like to see more in the way of instruction, or extra details if you wanted them. Things can get a little too brief, and it isn’t always easy to know which reports you will need without PrivateEye.com explaining the documents in more detail.
Prices can also be confusing. The rates we’ve quoted above are taken from the FAQ and payments page. However, the site also says that it offers 1 day and 7 day passes (for a rather substantial sum) but we couldn’t find these as options on any payment screen.
Reports appear easy to read, providing the basic information that you’re likely to require. It’s worth performing a couple of trial runs before signing up, just to make sure that the information you want will be provided.
Private Eye once offered a guarantee, but now boldly states that they are “not able to offer refunds.” It’s worth bearing this in mind because, if you retrieve a document which doesn’t contain any of the information you want, your money is gone.
We’ve all seen those old private eye movies, where an alcohol-addled inspector is hired to solve a missing persons case. Inevitably the wife was involved, and he kicks the habit to be a man she’d be proud of. Well, the modern day inspector is rather different. In fact, they can do a lot of their work finding people from the comfort of their office chair.
All things considered, Private Eye is a good, but not outstanding background checks website. It offers a variety of memberships or one-off payment options which is versatile enough for most users. However, it underperforms in a few areas, and without a refund policy you might find that your money can, at times, be poorly spent.
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