My experience with them did not inspire confidence 11 December 2012 Reviewer: Hal P. from Palo Alto, CA
194 of 380 people found this review helpful
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HireRight screened me for my new employer. I reported having both a BA and an MS. They apparently used a third party to verify my report, and the third party reported information about my BA only.
HireRight then sent a report to my employer using the word "Discrepancy" in a red font as their summary of my educational claims. They reported a discrepancy in the type of degree and in the date earned. Well, duh!
I called to complain about this provocative and inaccurate characterization. They refused to change it to the more neutral "Unable to Verify", which is what they would have used if the third party had reported nothing at all.
Logic didn't seem to work with them. If I am trying to verify your claim that you were at the grocery on Saturday, and I only find evidence that you were there a week earlier, this is not a discrepancy, since you could have been there both times. It's just irrelevant information. I was unable to verify your claim.
I filed a complaint with the Federal Trade Commission.
In summary, I would not recommend Hire Right to a friend.
