HireRight is HireWrong/HireNightmare 19 March 2014 Reviewer: Avgjoe from LA
178 of 363 people found this review helpful
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HireRight is currently performing background check for my new job. Their website has issues. Values aren't captured correctly and responses are different than what was entered. When calling them, I get a person from the Philipines that does not know what he's doing. I submitted documentation directly from current HR but it's not good enough for them. They come back to request additional documents (W2's) going back 9 years. Who keeps this information handy? I can't reach a supervisor. I asked to change a response to their application but they cannot change it even with a release from me in writing. They say another application needs to be requested by the hiring company to make any changes to my application. This is such poor service. I cannot believe companies are using this inept service. I suspect they are the lowest bidder. You get what you paid for. Good luck to anyone having to deal with this company for a background check.
In summary, I would not recommend Hire Right to a friend.