Over the last 3 weeks I've had to endure the horrible invasive probing done my HireRight, which they somehow call a background check. I've had to provide bank statements, passport, travel documents, utility bills, character references, etc covering any and everything I've done in the last 5 years. Yet they still keep asking for more information. I've responded to all their request so far, providing all the documents they requested within a few hours or by the next day, but I'm reaching my limit now.
They were courteous enough at the beginning, however they got progressively worse with each request, to the point where I now think the customer service is terrible. I think they could be more compassionate to the people they're doing these checks on, given the depth of information they're asking for and because it dates back 5 bloody years!!!
I was really excited about starting my new job, but they're sucking all of the joy out of it. I am waiting to hear about another job I interviewed for, which is similar position. If I do get that position, then I would consider turning down this role, just because of the horrible experience I've had with HireRight,... (Read the full review)