Hire Right Reviews

(based on 47 reviews)

197 of 383 people found this review helpful

Horrible! HireRight is using outsource companies in India and Philippines to run the background checks! This is unacceptable! Our very personal information (address, social security number, id's, clearance,etc..) is reviewed by some people in other countries who has very tight ropes with terrorism. They should protect the applicants identity! This company is a joke! I will never apply for a job if the background check will be done through HireRight/USIS.

In summary, I would not recommend Hire Right to a friend.

196 of 368 people found this review helpful

I am in the background process and a little freaked out. First of all I received an email requesting a phone number for "company independent contractor". This bothers me because I am self employed. Do they not understand what an independent contractor is? Secondly, I see these complaints and its scary to think that a company with employees performing such a task do not have enough of a grasp on the English language to know what you are talking about. YIKES. If this costs me a job, I will be contacting an attorney.

In summary, I would not recommend Hire Right to a friend.

151 of 316 people found this review helpful

Same problem. 7 days & counting and no access to info & nothing but excuses. We've put the charges in dispute with our credit card company -maintaining non-delivery of product and refusal to refund.

In summary, I would not recommend Hire Right to a friend.

160 of 295 people found this review helpful

Currently have a background check being performed by HireRight that started on 4/5. It is now 4/28 and my start date has been pushed back twice due to the criminal records check not being completed yet. My status has been stuck at 92% for 2 weeks according to my HR contact and until it is completed I cannot start my new job! Hireright has said they'll escalate the issue to a supervisor, but ultimately they will do nothing but wait it out until the county court clerk responds to their request. Shouldn't someone be calling the court clerk to verify that indeed the request has been received? I've NEVER had to wait 4 weeks for a background check!!!! Ridiculous!!!

In summary, I would not recommend Hire Right to a friend.

211 of 370 people found this review helpful

This company is a complete fraud. They are extremely unprofessional and their employees constantly lie and cheat their way out of having to do their jobs. If it were up to me, this company wouldn't exist and the owners of this company would go to prison. They provide false information. I have disputed a false background check, I sent the authenticated court records to them yet they still have every excuse in the book to not do their jobs. They have ONE job, do background checks, a 10 y/o kid could do their job, and they can't even do that right. HORRIBLE FRAUD of a company. There is NOTHING GOOD about this company.

In summary, I would not recommend Hire Right to a friend.

233 of 455 people found this review helpful

HireRight manner of business and their complete lack of communication between their own employees creates a vicious cycle of misinformation and downright false reports - just as the FTC found when they sued HireRight for 2.6 MILLION dollars because of their shoddy business practices, lack of response and inattention to detail. I have been asked to provide the same information four times to different people and neither of the ones I spoke to had any record of receiving my information despite my copies and the copies I send to the company using them to background check me being forwarded to them again, after I provided it each time. It's as if they never receive email. Initially their "researchers" claimed that the one of my former employers didn't exist. I provided the contact information again including names, email address, cell numbers and the personal cell number of the CEO of the company and a Google search link where the company shows up as the first entry on the search and screenshots of the company website and links! I have given the same information to four different people now and I then get another text message "alert" that they need the same... (Read the full review)

In summary, I would not recommend Hire Right to a friend.

211 of 393 people found this review helpful

Because I owned my own business hire right asked for my tax returns. Not comfortable giving them my last 6 years tax returns. Can a company require this?

In summary, I would not recommend Hire Right to a friend.

194 of 380 people found this review helpful

HireRight screened me for my new employer. I reported having both a BA and an MS. They apparently used a third party to verify my report, and the third party reported information about my BA only.

HireRight then sent a report to my employer using the word "Discrepancy" in a red font as their summary of my educational claims. They reported a discrepancy in the type of degree and in the date earned. Well, duh!

I called to complain about this provocative and inaccurate characterization. They refused to change it to the more neutral "Unable to Verify", which is what they would have used if the third party had reported nothing at all.

Logic didn't seem to work with them. If I am trying to verify your claim that you were at the grocery on Saturday, and I only find evidence that you were there a week earlier, this is not a discrepancy, since you could have been there both times. It's just irrelevant information. I was unable to verify your claim.

I filed a complaint with the Federal Trade Commission.

In summary, I would not recommend Hire Right to a friend.

192 of 362 people found this review helpful

These guys can't verify whether the Moon circles the Earth let alone any employment background checks. Absolute waste of time and energy.

After providing them with all the contact details of my previous employer's HR department, they send back a report saying they could not verify my employment. I called the HR contact number that was provided to them and was informed that no one had contacted them. Of course they were unable to verify my employment since they never really tried in the first place.

In summary, I would not recommend Hire Right to a friend.

243 of 406 people found this review helpful

Received verbal offer 2 weeks ago and started all the background check process.
Been 10 business days and they still haven't finish.

I called multiple times, and the lady said they can't do anything but wait. The lady that answer the phone was very impatient and not willing to help. They won't disclose what are the missing pieces. I asked if I can do anything to speed up the process, they tell me to google the court number and give them a call. What kind of customer service?

Am I supposed to wait forever? Shouldn't they provide some sort of guarantee time to finish their job? Don't they realize people need to get their job?

If you an HR personnel, helps your future employees out and don't use hireright.
If you want to lease your property out, don't use hireright.

HireRight definitely DID NOT HIRE RIGHT.

In summary, I would not recommend Hire Right to a friend.